Persona avatar
  • Personal pronouns: (he/him)
  • Statement: "I must become qualified to get a good job and support my family and community"
  • Age: 52
  • Location: Auckland, living in student accommodation
  • Education: Above-average equivalent qualifications
  • Neurodiversity: Typical
  • Employment: None (paid for fees and accommodation with community donations)
  • Other: Wants to gain residency and family to join him later

Aspirations

An English qualification will get me to work anywhere in this country and then I can bring my wife and two children over, our life will be like a dream.

Motivations

  • Residency Visa
  • English qualification
  • Job security
  • Resettlement of family

Needs

  • Feel a sense of belonging
  • Closed captions on videos (change to Simplified Chinese if option)
  • Well-structured onboarding process
  • Clear instructions with contextual examples

Online Literacy

  • Owns Samsung Smartphone and Acer Chromebook
  • New to Facebook
  • Is not familiar with online learning platforms
  • Needs guidance and clear step-by-step instructions
  • Confused by informal and passive voice language
  • Struggles with typing and English spelling

Enablers

  • Learn on the job, employer-paid training
  • Culturally appropriate teaching and learning resources
  • Clear and accurate information
  • Pastoral care accounting for international students

Barriers

  • Colloquial language and accents
  • Experienced racism
  • Social and cultural differences
  • Finding work and accommodation
  • Different education system
  • High expectations

Download Motivated Ming

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Updated: 22 November 2023